Privacy policy
Last updated: November 2026. This explains what Shift Pro Moving & Liquidation (“Shift Pro”, “we”) collects when you request a moving quote, why, and the choices you have.
What we collect
- Contact details: your name, email address, phone number and, if you give it, your company name.
- Move details: the pickup and delivery addresses, the move size and items, stairs and access, special items, your moving date, and the time you would like us to contact you.
- Quote information: the estimate and any final quote we prepare for you, and your response to it.
- Technical information: your internet (IP) address and basic request details, used only to keep the site secure (for example, to limit repeated or automated submissions).
We do not use advertising or tracking cookies. The only cookie we set is a sign-in cookie for our own staff in the back office.
How we use it
- To calculate your estimate, including the driving distance between your addresses.
- To contact you about your quote and your move, by email or phone as you asked.
- To prepare and send your final quote, plan the job, and keep business records.
- To protect the site and our customers from spam, fraud and misuse.
We do not sell your personal information, and we do not share it for advertising.
Services that help us
A few trusted providers process information on our behalf, only to run this service:
- Render hosts our website and stores quote records in its data centers.
- Cloudflare protects the site, provides secure (HTTPS) connections and runs a spam check on the quote form.
- Google looks up your addresses and driving distance (Google Maps Platform), sends our emails (Google Workspace) and stores our encrypted backups (Google Drive).
- When you open our pages, your browser also loads fonts from Google Fonts and photographs from Unsplash, which receive your IP address as part of delivering them.
How long we keep it
We keep quote and job records for as long as needed to provide our services and meet legal, tax and accounting obligations, then delete them. You can ask us to delete your enquiry sooner (see below).
How we protect it
All connections use HTTPS. Our database is not reachable from the internet, staff sign-in requires a password and a second factor (an authenticator code), and our backups are encrypted.
Your choices
You can ask us to show, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, you may have further rights under your state’s privacy laws. Contact us and we will respond within a reasonable time.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will update the date at the top of this page.
Contact us
Email [email protected] with any privacy question or request.